WhatsApp Chat
Contact us | Help Page | Delivery | FAQs
/
Currency
GBP
My Cart item(s) -
Free Delivery Free UK Delivery
On Orders Over £500 Ex VAT
Low Price Guaranteed Low Prices
Discount Wholesale Clearance
Product Range Diverse Product range
Over 5,000 Product Lines
Payment SHOP WITH CONFIDENCE
Secure Payment Process

Privacy Policy

Privacy Policy

Last updated: 25.09.2025

At Rysons International Group (Hovemint Limited), accessible from www.rysons.com, we take your privacy seriously. We are committed to protecting your personal data and handling it in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or interact with us. By using our website, you consent to the practices described in this policy.

Information We Collect

We may collect personal information in the following ways:

  • When you register an account – name, company details, billing and delivery addresses, email, phone number, VAT/Company Registration Number (if applicable), business type, areas of interest, and website address.

  • When you place an order – payment method (e.g. PayPal, card, account), IP address, browser details, and purchased products.

  • When you contact us directly – your name, email, phone number, and any details you choose to provide.

  • Automatically through our website – technical data such as pages visited, browser type, device details, location (derived from IP), and referral source, via analytics tools.

How We Use Your Information

We use the information we collect to:

  • Provide and manage your account and orders.

  • Operate and improve our website and services.

  • Personalise your experience and recommend products.

  • Communicate with you regarding orders, updates, promotions, or support.

  • Detect and prevent fraud or unauthorised activity.

  • Comply with legal and regulatory obligations.

Cookies and Analytics

Our website uses cookies and tracking technologies such as Google Analytics and Microsoft Clarity to understand how visitors use the site, monitor performance, and improve usability.

  • Cookies store preferences and enhance user experience.

  • Google Analytics provides anonymous statistics about site usage. For more details, visit: Google Privacy Policy.

  • Microsoft Clarity helps us analyse user interactions (e.g. heatmaps, session replays). For more details, visit: Microsoft Privacy Statement.

You can disable cookies in your browser settings, but some features of the website may not function properly.

Transactions

All payments on www.rysons.com are securely processed through Opayo. Transactions are encrypted with 128-bit+ SSL certificates. We do not store your credit or debit card details, reducing the risk of unauthorised access.

Data Protection Rights

Under GDPR, you have the following rights:

  • Right of access – request copies of your personal data.

  • Right to rectification – request corrections to inaccurate or incomplete data.

  • Right to erasure – request deletion of your data under certain conditions.

  • Right to restrict processing – request limited use of your data.

  • Right to object – object to processing in certain situations.

  • Right to data portability – request transfer of your data to another organisation.

You can also access and update your details through your My Account section.

To exercise these rights, please contact us in writing at:
Rysons International Group (Hovemint Limited)
Sakhi House, Bridge Street, Manchester M27 4DU, UK

We will respond to your request within one month. Please note, for legal and accounting purposes, we may be required to retain certain records (e.g. order history).

Children’s Privacy

Our services are intended for business customers and are not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided data, please contact us and we will remove it promptly.

Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Access is restricted to authorised employees and IT administrators only.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page. We encourage you to review it regularly.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

[email protected]

Rysons International Group (Hovemint Limited), Sakhi House, Bridge Street, Manchester M27 4DU, UK