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Terms & Conditions

Terms and Conditions

Welcome to Rysons International Group (Hovemint Limited)

These Terms and Conditions govern the use of www.rysons.com and all transactions for the supply of goods by Rysons International Group (Hovemint Limited). By accessing this website or placing an order, you agree to be bound by these Terms. If you do not accept them, you should not use our website or services.

1. Definitions

  • “The Company” – Rysons International Group (Hovemint Limited), including its successors, assigns and subcontractors.

  • “Goods” – Any products supplied by the Company under a contract.

  • “Contract” – The agreement between the Company and the Buyer, consisting of the Company’s quotation, the Buyer’s order, order confirmation, these Terms and Conditions, and any referenced documents.

  • “Buyer” – The person, firm or company purchasing Goods from the Company.

  • “Premises” – Rysons International Group’s business premises at Sakhi House, Bridge Street, Manchester, M27 4DU, UK (or any notified location).

2. General Terms

  1. These Terms apply to all sales of Goods by the Company. Any conflicting terms proposed by the Buyer shall not apply unless expressly agreed in writing by a Company director.

  2. Quotations are not binding until confirmed in writing by the Company.

  3. Any concessions, delays or waivers granted by the Company do not affect its contractual rights.

  4. If any clause within these Terms is held invalid, the remaining provisions will continue to apply.

3. Suitability of Goods

  1. Goods are supplied in good faith for the purposes described on packaging or documentation.

  2. The Company excludes all warranties (statutory or otherwise) as to quality or fitness for purpose, except where exclusion is prohibited under English law.

  3. The Company accepts no liability for indirect or consequential losses, including loss of profits.

4. Prices

  1. Prices are as listed on the website, in quotations, or price lists current at the date of order.

  2. All prices are exclusive of VAT, which will be charged at the prevailing rate.

  3. The Company reserves the right to adjust prices to reflect increases in wages, materials, or other costs between order and delivery.

  4. The Buyer is liable for additional costs incurred as a result of incorrect instructions, delays in delivery acceptance, or other Buyer defaults.

  5. Minimum order value: £250 net (before VAT and delivery) per UK mainland order.

  6. Carriage:

    • Free delivery on UK mainland orders over £500 net.

    • Free delivery on UK orders outside the mainland over £1,000 net.

    • International delivery costs depend on order size and destination.

5. Payment

  1. The Company may invoice on dispatch of Goods or any instalment.

  2. Payment is due in sterling (GBP), within the agreed credit terms or as stated on the invoice.

  3. Payments in other currencies will not be accepted as settlement unless agreed in writing.

  4. If the Buyer fails to pay by the due date:

    • All outstanding invoices become immediately payable.

    • The Company may withhold deliveries until payment is received.

    • The Buyer’s credit account may be withdrawn.

6. Delivery

  1. Delivery times are estimates only and not contractually binding.

  2. Typical delivery times (from dispatch):

    • Mainland UK: 3–5 working days

    • Highlands & Islands: 5–8 working days

    • Europe: 10–14 working days

  3. Deliveries are made by truck. The Buyer must provide suitable access and ensure someone aged 18+ is available to sign for and unload Goods.

  4. If the Buyer refuses delivery without valid reason, the Company may charge storage costs and the Goods will be held at the Buyer’s risk.

  5. Collection is available free of charge on orders over £250, by prior arrangement. Goods must be collected within 72 hours of the agreed date.

  6. The Company may deliver Goods in instalments.

7. Returns & Claims

  1. The Company does not accept returns of non-faulty Goods.

  2. Buyers must inspect Goods upon delivery. Damaged or missing items must be reported in writing within:

    • 7 days of invoice (for non-delivery)

    • 7 days of delivery (for damage/shortages)

  3. Goods signed as “unchecked” or “unexamined” will not be accepted for claims.

  4. Failure to follow this procedure will invalidate claims.

8. Buyer Default or Insolvency

If the Buyer breaches the Contract, becomes insolvent, enters bankruptcy, administration or liquidation, the Company may, without prejudice to other rights:

  • Suspend further deliveries; or

  • Terminate any existing contracts immediately by written notice.

9. Conditions & Warranties

  1. The Company’s liability is limited to the price of the Goods supplied.

  2. The Contract is not a sale by description or sample.

  3. Except where prohibited by law, all implied conditions or warranties regarding quality, fitness for purpose or correspondence with description are excluded.

10. Defective Goods

  1. Goods manufactured by the Company found to have serious defects within three months of delivery may, at the Company’s discretion, be:

    • Credited,

    • Repaired, or

    • Replaced free of charge.

  2. For Goods not manufactured by the Company, any warranties provided by the original supplier will be passed to the Buyer where possible.

  3. Claims must be notified within 7 days of discovery of defect. Goods must be returned carriage-paid for inspection.

  4. Faulty Goods will be credited only after inspection and confirmation.

  5. No liability applies where defects arise from misuse, negligence, or failure to follow storage/handling guidance.

11. Compliance & Recalls

The Company will maintain appropriate records and documentation. In the event of a product recall or withdrawal required by law or regulatory authority, the Buyer agrees to comply with the Company’s instructions.

12. Limitation of Liability

The Company is not liable for indirect, incidental or consequential losses, including loss of profits, revenue or business opportunities.

13. Cancellation

Orders may not be cancelled without written agreement from the Company. The Buyer must indemnify the Company for all costs and losses arising from cancellation.

14. Force Majeure

The Company is not liable for delays or failure in delivery caused by events beyond its reasonable control, including strikes, accidents, war, fire, shortages of materials, or transport disruptions.

15. Intellectual Property

All website content, including text, graphics, images, and trademarks, are owned by or licensed to the Company. You may not reproduce, copy, or redistribute material without written consent.

16. Cookies

This website uses cookies in accordance with our Privacy Policy to enhance user experience and website functionality.

17. User Content & Comments

  1. Users may post comments or content in certain areas of the website.

  2. Rysons International Group is not responsible for user-generated content but reserves the right to remove any material deemed inappropriate.

  3. By posting content, you grant the Company a non-exclusive licence to use, reproduce, and distribute such content.

18. Links to Our Website

Approved organisations may link to our website provided links are not misleading and do not imply endorsement. Use of our logo or branding requires written permission.

19. Disclaimers

To the extent permitted by law:

  • We exclude all warranties, express or implied, regarding the website and its content.

  • We do not guarantee that the website will always be available or error-free.

  • Nothing in these Terms limits liability for death, personal injury, or fraud caused by negligence.

20. Governing Law

These Terms and all Contracts shall be governed by English law. Both the Buyer and the Company submit to the non-exclusive jurisdiction of the English courts.

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